Privacy Policy
Last updated: August 2026 • Your privacy and data security are our highest priority.
01Information We Collect
We collect information strictly necessary to provide, manage, and optimize our marketing services:
- Account Credentials: Name, email address, and profile avatars managed securely through Clerk authentication.
- Order Information: Target social links, usernames, service selections, order quantities, and timestamp logs.
- Payment & Transaction Logs: Transaction IDs (TrxID), sender phone numbers for bKash/Nagad verification, deposit amounts, and wallet balances.
02We Never Ask for Social Passwords
Zero Password Requirement: Sytax Media Marketing delivers promotional growth purely through public links and handles. We never ask for, store, or require access to your social media account passwords or private credentials.
03How We Use Your Data
We process your data exclusively for the following purposes:
- Executing, dispatching, and tracking your requested social media orders.
- Managing wallet balances and validating bKash & Nagad top-up transactions.
- Providing real-time order history, growth analytics, and dashboard charts.
- Protecting the platform against fraudulent actions, spam, and abuse.
04Security & Data Encryption
We employ industry-standard security protocols including 256-bit SSL encryption, end-to-end HTTPS transmission, and secure database isolation via Convex Cloud to safeguard all user transactions and records.
05Third-Party Sharing & Privacy
We do not sell, rent, or trade your personal information to third parties or marketing brokers. Data is only communicated securely to payment providers and server dispatch nodes solely to complete your requested transactions.
06Your Rights & Contact Information
You retain the right to review, update, or request the deletion of your account and saved social profiles at any time through the Dashboard Settings or by contacting our data privacy team at privacy@sytax.xyz.